Canon is a well-known company for its gadgets like cameras and printers. Canon printer helps the users to get a hard copy document with a great quality of printing. However, after a long term of using the device, the peoples are confronting with several issues like the Canon mg3600 printer not responding. If this is the error, for which you are not able to print a document then you can read further.
Basically, the Canon printer not responding issue can arise for both the hardware or the software glitches of the Canon printer. An internet connection problem is also responsible for the error. Solving this problem will be difficult for the users, who do not have a complete device knowledge, but not impossible.
Challenges the Other Users Have Dealt with Due to the Canon Printer Not Responding Error
The printer is a daily requirement for people working in various sectors. If your printer is stuck at work and the workload is rising, it becomes really stressful. People often find it difficult to solve the issue because it can be triggered by a lot of technical issues and failures. People sometimes forget to plug in the USB cable, or they may have forgotten to connect the printer to the power supply, this also an effective reason the problem has arisen. So, identifying the cause is a vital part to solve the issue. You can try the solutions below one-by-one.
Here, the basic solutions are given which are effective to fix the Canon printer not responding error. So, have a look and then proceed with the solutions.
Effective Workarounds to Solve the Canon mg3600 Printer Not Responding Issue
We recommend some key approaches to help you to solve the Canon printer error. So, check them below:
Solution 1: Change the Print Spooler Service Status to Automatic
If the cables of the printer are connected properly to the printer and the error exists, then you need to proceed with the Services tool of Windows. The steps to do this solution is very simple and are as follows:
- At first, open the Run bar and then in the field type services.msc.
- Click on the OK button to open the Services window.
- Next, navigate to the Print Spooler service option under the window. Double-click on Print Spooler to open the Print Spooler Properties window.
- Now, here you will get the Startup type option, set it to Automatic.
- Click on Apply and then OK to complete the process.
- Lastly, restart both the printer and the computer and then check whether the problem gets resolved or still exists.
If the error exists then try the further solution.
Solution 2: Enable Network Discovery
The steps to allow to enable the Network Discovery option are as follows:
- Tap down the Windows button to activate the search bar.
- In the bar type control and then from the searched options click on Control Panel.
- Now, under the Control Panel window click on Network and Internet and then on Network and Sharing Center.
- Further, click on Advanced Sharing Settings.
- In the next window locate the Network Discovery option. If the option is disabled then turn it On.
- Lastly, restart both the devices and then try to print a document. Hopefully, this time you will not get the error back.
Solution 3: Connect the Correct WiFi Network on the Canon Printer
The printer and the computer must be connected with the same internet connection to run a printing jo successfully. Go through the below steps to set the WiFi Network on the Canon printer which is connected to your PC.
First of all, press the Setup button of the printer and then navigate to the Wireless LAN Setup option using the arrow keys. Click on OK. Further, locate the WiFi option again using the arrow buttons and then tap the OK option. Wait, until the nearby network searched process is over.
Select the WiFi network which is connected to your PC and then select OK. Further, if a Password is set to your network connection then it will be asked by the printer to enter to connect. Lastly, click on OK to end the Canon Printer WiFi Setup process.
Effective Steps to Solve the Canon Printer Software Glitches on Windows 10
An issue with the printer software on Windows is another reason responsible for the Canon mg3600 printer not responding error. These below are the effective steps to fix this reason for the error.
Step 1: Uninstall the Printer Driver
To uninstall the printer driver, you need to open the Device Manager. Press the Windows button along with the letter R to open the Run bar first. In the Run bar enter devmgmt.msc and then click on OK. Now, locate the Printers option under the Device Manager.
Double-click on Printers to expand the list. Right-click on the Canon printer driver. After that, select the Uninstall option. Click on Uninstall/ OK to the next window to confirm. Now, restart the computer as well as the printer.
Step 2: Run a Computer Scan and then Disable the Antivirus Software
Now, as the computer turns on, run a strong virus scan, to ensure no presence of a virus on your PC. Next, disable the antivirus software. If you are using a non-paid antivirus then it may not allow installing the printer driver successfully on your computer. Most of the antivirus software can be disabled by the following steps:
Click on the Taskbar tray icon that is present near to the right-hand side corner of the taskbar. Right-click on the antivirus software and then select the Antivirus shields control. Further, select the period for which you want to disable the antivirus software. The better option is to select is Disable until computer is restarted.
Step 3: Reinstall the Printer Driver
Lastly, connect the printer to the computer and insert the printer installation CD on your PC. Follow the wizard instructions to complete the printer connection process. Once, the printer driver is installed successfully to your computer, restart both the devices.
After trying this long process hopefully, the issue gets resolved in your case.